Why does selecting a plan on Shopify lead to a 404 error?

[Ronquixote]

I'm trying to choose a plan however it leads to a 404 error message, tried on multiple browsers and cleared cache. 

[Clydesdale2023]

I am having the same difficulties. I tried the online chat for help but had an error there as well. 

[Emily]

Hi, @Ronquixote and @Clydesdale2023 .

Thank you for reaching out! I am sorry you are experiencing a 404 error when trying to select a plan. 

This was a known issue earlier today but should be all resovled now. You may need to clear all cache/cookes and browser data to create a new connection. If you are still seeing this error, please reaching out to our Support Team and they will escalate your issue to the correct team. 

Please let me know if you have any further questions and thank you so much for your patience with this! I would love to learn more about your business. What type of products do you sell? 
 
Take care,