Why Does Shopify Admin Search Suck So Badly?

Why Does Shopify Admin Search Suck So Badly?

SoCalMacGuy
Excursionist
17 0 8

When I’m creating a draft order and search for a product, I enter THE EXACT SPECIFIC VARIANT SKU into the field and it still returns a bunch of different products and variants. The SKU number is not used anywhere else on the site and there are no duplicates! How can it be this pathetically bad?

 

On the public facing part of the site, that same SKU search brings me right to the correct product with the options pre-selected to create the right variant. Then just add to cart. Why is the paying customer side of Shopify so dreadfully short on usability?

Replies 2 (2)

Mac
Shopify Staff
1697 177 282

Hi, @SoCalMacGuy!

Thank you for sharing your concern.

 

Currently, when you use the product search function to create a draft order and input a SKU number, the system displays the product along with all its variants. You can then select the correct variant to add to your order. If other products and variants appear in the results, there may be some overlap or matching details. That said, I will be sure to share your input with our developers.

Mac | Social Care @ Shopify 
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SoCalMacGuy
Excursionist
17 0 8

I did actually figure out that I could filter the results by SKU and that made it easier. Some of our products have a ton of variants so often getting to the right product is only half the battle. Is there any syntax that I could use in the search field that would add the filter? What I noticed is that if I add the filter first, then nothing populates until the SKU number is complete. It would be awesome if I could select the SKU filter and then get live results that narrow as I complete the SKU.