Re: Product page - 4th image shows first?

Solved

Why does the fourth image show first on my product page?

LaurelRoseArt
Excursionist
19 2 5

When someone clicks on a product and is brought to that product page, the first image shown is actually the 4th in the line. I don't want that, I want the first image to display. I am assuming this is a setting somewhere. How do I change this? Where is this setting? 

 

Thank you!

Accepted Solution (1)
josiah_helium
Shopify Partner
71 7 17

This is an accepted solution.

Thanks @LaurelRoseArt

This makes me wonder if you have it assigned to a variant. The only reason why another image would show up first is if the first available variant has an image assigned. 

You could check in your product variants and see if they have images assigned to them. 

 

Josiah Hubbard | Product Manager | Helium
- Customer Fields ✪✪✪✪✪ (380 reviews)
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Replies 5 (5)

josiah_helium
Shopify Partner
71 7 17

Hey @LaurelRoseArt,

can you share your Shopify domain? It's hard to say what's going on without being able to see your store. 

cheers

Josiah Hubbard | Product Manager | Helium
- Customer Fields ✪✪✪✪✪ (380 reviews)
- Meteor Mega Menu ✪✪✪✪✪ (307 reviews)
- Onboard B2B NEW!
LaurelRoseArt
Excursionist
19 2 5

Hi, yes... it's https://www.artcanvasco.com 

josiah_helium
Shopify Partner
71 7 17

This is an accepted solution.

Thanks @LaurelRoseArt

This makes me wonder if you have it assigned to a variant. The only reason why another image would show up first is if the first available variant has an image assigned. 

You could check in your product variants and see if they have images assigned to them. 

 

Josiah Hubbard | Product Manager | Helium
- Customer Fields ✪✪✪✪✪ (380 reviews)
- Meteor Mega Menu ✪✪✪✪✪ (307 reviews)
- Onboard B2B NEW!

fadi_yousif
Shopify Partner
346 43 67

Hi @LaurelRoseArt 

You can change the order here:

Screenshot from 2023-10-19 00-22-23.png

Freelance Shopify Developer


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LaurelRoseArt
Excursionist
19 2 5

Hi, thanks but that’s not what I am referring to. According to this order, the 1st image should show when clicking on the product page. It’s not. The 4th image is. That’s what I need to understand and fix.