Re: It doesn't say sold out

Solved

Why doesn't my website show products as sold out?

PNPLEX
Tourist
18 0 1

Hi there! I was recently managing my inventory and realized some of my products were unavailable/sold out from my supplier. Therefore, I set the availability to "-1". However, when I returned to my website, it didn't say it was sold out. Consequently, I am afraid some customers might buy one of my sold-out products. Any help will be greatly appreciated. 

 

Thanks.  

Accepted Solution (1)

TheRealMan1
Shopify Partner
53 1 13

This is an accepted solution.

You need to uncheck "Continue selling when out of stock"  button which  is located inside inventory.

The Real Store
If helpful then please Like and Accept Solution.
Want to create a new store or modify on store Hire me.
Feel free to contact me on khanarif366@gmail.com regarding any help
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Replies 5 (5)

TheRealMan1
Shopify Partner
53 1 13

This is an accepted solution.

You need to uncheck "Continue selling when out of stock"  button which  is located inside inventory.

The Real Store
If helpful then please Like and Accept Solution.
Want to create a new store or modify on store Hire me.
Feel free to contact me on khanarif366@gmail.com regarding any help
Shopify Partner | Skype : aks18766
PNPLEX
Tourist
18 0 1

It worked! Thank you so much!

Cedcommerce
Shopify Partner
718 76 113

Hello @PNPLEX

 

To fix this issue. You need to set the inventory "0" of those products which are unavailable and uncheck the "continue selling" option for each variant of that product. 

 

Hope it will resolve your issue.

 

All the best,
Team CedCommerce

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alepenu
Visitor
2 0 0

Hello, my primary market is USA and I have a second market that is México

USA- Does have inventory and people can buy
MEX- Some products are sold out but it doesn't appears as "sold out" and clients still can buy.
 
1. "Continue selling when out of stock" is uncheck so that is not the problem

2. Products that out of stock have "0" as a quantity 

 

Do you have any solution or idea? I do not want to continue selling with no stock available in México. 

ED32
New Member
5 0 0

Have you found a solution? I have the same issue.
Location 1 : Inventory is 0

Location 2:  Inventory is 14 

 

Location 1 does not say sold out... Does anyone have a solution?

 

I am tracking quantity and 'Continue selling when out of stock' is unchecked.