Why doesn't Shopify include a feature to collect RUT numbers for Chilean customers?

New Member
2 0 1

Shopify can collect personal information (like tax ID) for customers from South Korea, Brazil, and China, making fulfillment easier.

However, Chilean customers also need some personal details to proceed with fulfillment. It is quite a hassle to manually ask by email to Chilean customer to get the RUT number. Is it possible Shopify could add this feature to collect RUT numbers for Chilean customers, similar to South Korea, Brazil, and China customers?

Replies 2 (2)
Community Moderator
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Hi @EasterrnLeong,

Thanks for reaching out and giving your feedback on this. I have gone ahead and created a feature request for this on your behalf as I can see how it could benefit your store/ business being based in Chile. 

If there is any other feedback, please let me know and I will add it to the request. 

Nick | Community Moderator @Shopify 

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New Member
2 0 1

Thanks, Nick. It definitely helps all of the Shopify users who have Chilean customers in their hands. Thanks.