Why is Klarna not showing up on the home page? https://www.onecap.se

OneCap
Trailblazer
259 0 35
Replies 3 (3)

GemPages
Shopify Partner
5589 1261 1219

Hello @OneCap 

 

Could you check this article to resolve your problem : https://www.klarna.com/en-ch/business/merchant-support/why-is-on-site-messaging-not-showing-on-my-pa...

 

I hope the above is useful to you.
Best regards,
GemPages Support Team

GemPages - Build any high-converting store pages for any business


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KristiAtKlarna
Shopify Partner
205 14 39

Hi @OneCap ,

You can get additional log data in the console to help debug when the on-site messaging isn't shown, per: https://docs.klarna.com/platform-solutions/shopify/on-site-messaging-app-for-shopify/install-steps/#...

 

Klarna support is also available at skosm@klarna.com

Gil-Momo
Excursionist
25 0 4

Hi,

We have the same issue. did you manage to solve this? Thanks for the help.