Re: Troubleshooting Contact Form

Nutramedia · ‎01-03-2024

I am working on a site: https://infinisnutrition.com/

I am having an issue where the contact form on the contact page is not submitting to anywhere.

PaulNewton · ‎01-03-2024

A test fill , from test@test.com etc , submits the form just fine.

In chrome browser latest version , desktop , windows.

If still an issue you need to give clear reproduction steps and be less vague than "not submitting to anywhere".

Good Luck.

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Nutramedia · ‎01-03-2024

we have tried to connect two different emails and anytime we submit a form through the contact form, it does not get sent to either of the two emails we had connected.

bannergiant · ‎02-01-2024

I am having the same issue and have been working with support for 4 days. I have my email hosted with Godaddy and although they have been super helpful this is a Shopify issue. It takes Shopify 4-8 hours to respond to my issue at which time I nearly have to start from scratch. I need help!

Re: Troubleshooting Contact Form

Why is my contact form not submitting on my website?