Why is my domain not connecting to my ecommerce store?

undergroundgeo · ‎12-13-2023

Hello, I hope I can find solution here.
I own domain, I tried to connect it to my shopify store address, done everything as was described in tutorial, my DNS parameters are correct, waited more than 48 hours - still error!
Can you please help me to solve this kind of problem? does anybody have same problem?

New_Dev · ‎12-13-2023

Hi,

Can share the error message or the a screen shot?

If my feedback was useful, a Like would be greatly appreciated.

If my solution solves the problem, please Mark it as Solution!

Best Regards,
New_Dev

View solution in original post

New_Dev · ‎12-13-2023

Hi,

Can share the error message or the a screen shot?

If my feedback was useful, a Like would be greatly appreciated.

If my solution solves the problem, please Mark it as Solution!

Best Regards,
New_Dev

undergroundgeo · ‎12-13-2023

undergroundgeo · ‎12-13-2023

New_Dev · ‎12-13-2023

Thanks for sharing screen shots.

Let me check them and get back to you. Meanwhile I suggest you try to retype the shopify IP address manually and try removing the domain from the Shopify admin and reconnecting it again.

If my feedback was useful, a Like would be greatly appreciated.

If my solution solves the problem, please Mark it as Solution!

Best Regards,
New_Dev

New_Dev · ‎12-13-2023

Change the name to @ in the row where the value is ip = 23.227.38.65.

If my feedback was useful, a Like would be greatly appreciated.

If my solution solves the problem, please Mark it as Solution!

Best Regards,
New_Dev

New_Dev · ‎12-13-2023

Can you share your domain URL here?

If my feedback was useful, a Like would be greatly appreciated.

If my solution solves the problem, please Mark it as Solution!

Best Regards,
New_Dev

Why is my domain not connecting to my ecommerce store?

Why is my domain not connecting to my ecommerce store?

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