Why is my domain showing a 403 forbidden error on Shopify?

[noregretsuae]

Hi i have a store connected to domain.com i did as shopify said and now the domain record errors are gone, but it shows me something about wildcard pointed to shopify? and when i open my site through shopify it usually just shows skip to content and nothing really loads, when i open it outside of shopify it sometimes shows security error and i understand this could be due to ssl pending? but sometimes it just says 403 cloudfare and doesnt show anything? im pretty sure i did everything correct as i did the a record thing and c name but on my dns records there is no www record so idk. pls help, my website is noregretsworldwide.store

[azamgill]

Hey @noregretsuae ,

The problem is with SSL certificate.

If you https://noregretsworldwide.myshopify.com open your website with this link then it will work.

SSL still point to myshopify.com. You can wait for a 24 hours and if you think you already give it enough time then you need to check your setting again or hire some shopify developer to fix it.

Thanks

[noregretsuae]

Hi when i click that website it leads to another site not mine

[azamgill]

Hey,

Sorry if it's not your website.  

The problem is with SSL. can you share the your domain settings screenshot ?

[noregretsuae]

please help me

[azamgill]

Hey @noregretsuae ,

There is clear warning about the SSL is pending. Please remove the record point red in the screen shot and then try again in few hours.

[noregretsuae]

are you sure i need to remove it? because al youtube tutorials told me to add it as well as shopify when i was setting it up i think but ill try but id appreciate if u clarify

, also do i fully delete it or what

[noregretsuae]

 Hi it’s still ssl pending i don’t understand why please help me 😞