Why is my domain SSL verification still pending after 48 hours?

[nstephen]

Hello There,

I launched my website couple of days ago but even after 48 hours the SSL verification still seems to be pending The domain is purchased from a third-party platform that I am attempting to connect to my Shopify store.

I have added the correct DNS settings, specifically the one A record that points to Shopify IP 23.227.38.65. More over the website seems to be completely broken after I went live. My website is www.evtrove.com

I don't know what to do and how to proceed. Any advice will be super helpful.

Thank you

Nish

[nstephen]

Thank you @Rogersamuel . Can you please share your experience? Would love to know how you solved this issue.

[nstephen]

I am sorry @Rogersamuel , I have explained my issue clearly here. I would appreciate your response here please. Thank you.

[nstephen]

Thank you @Rogersamuel , I appreciate your help but I would prefer having our conversation here please. 

[nstephen]

Hello @Dirk , Sorry to bother you. I noticed that you have helped people in the past with this issue. Can you please help me out as well ? Thank you so much in advance.

[Dirk · Accepted solution]

Hey, @nstephen 

Thanks for reaching out. I just wanted to loop back here to confirm that the domain issue you were having has since been resolved? When I visit your website I can see it loading on my end without any issues:

If there is anything else I can help you with, please let me know.

[nstephen]

Hello @Dirk 

Yes everything is now working. The team was very helpful in resolving the issue. Thank you so much. 

Regards

Nishanth

[Dirk]

Awesome, glad to hear! 

[Cristina26]

I have the same problem as i bought my domain directly from shopify and updated the DNS settings but its been a few days now and still the “SSL Pending” is there and my website isnt working. Can you please help? Site: tinou.co

[Dirk]

Hey, @nstephen 

I just wanted to touch base here to confirm that you were able to access your storefront again.

[azamgill]

Hey @nstephen 

You website https is working fine in our region. perphaps the issue is with some region only. 

https://www.whynopadlock.com/results/171cea2f-5502-490d-b361-decbdbe90d0d

Also NS record for the www are not still populated but without www domain NS are working
https://dnschecker.org/#NS/www.evtrove.com