Why is my marketing button not functioning?

New Member
12 0 0

The marketing button on the home menu has stopped working.  Any ideas how to fix this ?





Replies 4 (4)

1 0 2

Same. Hope we can get some assistance to fix this. It seems to have happened suddenly today.

1 0 2

Same with our store


1 0 0

Mine as well. It says I need to get permissions from the account owner but I AM the account owner. 


Shopify Staff
2900 285 499

Hey, @gongdwana, @RFstephen, @Sleeptight1, & @barbesj.


Thank you for reaching out and bringing this to our attention. 


It looks like there may have been a temporary issue with the marketing button, and it's possible that these issues have been resolved already. However, if the anyone of you are still experiencing this issue, then we'd be happy to take a closer look at your account. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to further assist you through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.


If you have any other questions on this topic, then don't hesitate to let us know.

Elias | Social Care @ Shopify 
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