All things Shopify and commerce
The marketing button on the home menu has stopped working. Any ideas how to fix this ?
Same. Hope we can get some assistance to fix this. It seems to have happened suddenly today.
Same with our store
Mine as well. It says I need to get permissions from the account owner but I AM the account owner.
Hey, @gongdwana, @RFstephen, @Sleeptight1, & @barbesj.
Thank you for reaching out and bringing this to our attention.
It looks like there may have been a temporary issue with the marketing button, and it's possible that these issues have been resolved already. However, if the anyone of you are still experiencing this issue, then we'd be happy to take a closer look at your account. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to further assist you through live chats. Simply visit the Shopify Help Center and login to your account to create a support request.
If you have any other questions on this topic, then don't hesitate to let us know.
Elias | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
June brought summer energy to our community. Members jumped in with solutions, clicked ...
By JasonH Jun 5, 2025Learn how to build powerful custom workflows in Shopify Flow with expert guidance from ...
By Jacqui May 7, 2025Did You Know? May is named after Maia, the Roman goddess of growth and flourishing! ...
By JasonH May 2, 2025