Why is my new pixel not showing purchases on Facebook?

[Svyatos]

Hi, I just connected a pixel from Shopify to my Facebook ad account. The Event Manager won't only show the purchase event. This is the first time I'm doing this and I don't know if it has to be this way, maybe this event will appear after someone makes their first purchase? Please help me understand this. And I can't find the same thing in the event manager that you can change the priority of events. 

[hamzaadeel · Accepted solution]

It sounds like you've successfully connected your Pixel from Shopify to your Facebook ad account, which is a great first step in tracking your website events for advertising purposes. Regarding the purchase event not showing up immediately in the Event Manager, there could be a couple of reasons for this:

1. No Purchases Yet: If you haven't had any purchases made on your Shopify store since connecting the Pixel, then the purchase event won't show up in the Event Manager until someone completes a purchase. Once a purchase is made, Facebook will start tracking that event and it will appear in the Event Manager.

2. Pixel Configuration: Make sure that your Pixel is set up correctly on your Shopify store. Double-check that the Pixel code is implemented properly on all relevant pages, especially the checkout confirmation page where the purchase event should trigger.

[Svyatos]

Thank you for your reply. So there have been no purchases yet, and the pixel reflects all the events well

[hamzaadeel]

@Svyatos 
Yes,
Please mark my solution correct if you found it helpful,
Thanks.