Re: Contact us not working

danielcorrea · ‎11-02-2023

Today I changed my store email and I keep receiving messages from my customers who write on the contact page in my old email and not in the new one.

Dan-From-Ryviu · ‎11-02-2023

Did you setup forward emails from your domain email to your new email?

- Helpful? Like and Accept solution! or Buy me coffee
- Ryviu - Reviews & QA app: Collect product reviews, import reviews from AliExpress, Amazon, Etsy, Walmart, Shopee, Dhgate and CSV.
- Lookfy Gallery: Lookbook Image: Easy and fast to create Photo Gallery, Lookbook, Shop The Look.
- Ryviu: Aliexpress Reviews - AliExpress Reviews Importer, one-click import aliexpress reviews, export reviews to CSV file.
- Reelfy‑Shoppable Videos+Reels: Create shoppable videos to engage customers and drive more sales.
- Enjoy 1 month of Shopify for $1. Sign up now.

Why is my new store email not receiving customer messages?