Why is my online store suddenly unavailable after subscribing to the Basic Plan?

[TreontaeC]

Hi, I registered a Shopify store a week ago. Customized the theme, set up payment & shipping, pick a lot of products to sell (this takes a lot of hours of work) and I'm impressed & decided to go Basic Plan $29. After I've paid then this message showing

"xxxxxxxxxx.myshopify.com is currently unavailable."

What's really going on? The payment was charged but I was not able to see my business running.

So, can anyone help me?

[THEBUNDLEATTACK]

The same thing happened to me 1 week ago and I have yet to hear from customer service they said it would take up to 72 hours and I have heard nothing.

[TreontaeC]

They have a live chat but not much is being resolved https://help.shopify.com/en/questions#/contact/chat

[THEBUNDLEATTACK]

YED I DID THE LIVE CHAT ITS A WASTE OF YOU TIME. THEY ARE NO HELP.

[jit]

i am having the same problem.keeps saying we owe billing,but would not let me give any credit card information.

says contact owner.i am the owner.it says i am not autherised

PLEASE HELP SOMEONE.

[organclothing]

Have your issue resolved?