Why is my online store unavailable?

[bmvasconcelos]

Can you help me? Thats an error!

casa-multicoisas.myshopify.com => This store is unavailable

[FitnessFox]

Mine says that too. And support is down for who knows how long. 

[Victor]

Hi @bmvasconcelos,

Thanks for reaching out. If your store is inaccessible, you may have received an email notifying you of this. Please check the account owner's email inbox.

If you have not received an email, please contact our support team directly and they can take a look at this in more detail for you.

[lisa68]

Hey- My site is down and support is not available. How do we handle this issue?

[Victor]

Hi @lisa68,

If your store is offline, you can still contact our support team by heading to the Shopify Help Center and selecting "I don't have an account". This will allow you to access support without logging in.