Why is my payment processed but balance still at 0?

[Saintlonerz]

I got a payment on Sunday and it is now Wednesday and it says my payment processed and is paid but my balance account still says 0

[Blair]

Hi @Saintlonerz,

Thanks for reaching out to the Community! I'm happy to provide some assistance with this request, to ensure it gets resolved.

As @BoostStar has mentioned, you will want to connect with us directly. This will allow our support team to get you authenticated, as we wouldn't have access to any account-specifc details here on the Community. They will be able to take a closer look and ensure your Shopify payouts are working as expected. 

Please let me know if you have any other questions or concerns.