Why is my product status sync failing on Facebook Business Page?

Why is my product status sync failing on Facebook Business Page?

hazyati
Visitor
1 0 1

hello hye. I have linked my fb biz page to shopify however, there was error coming on the screen saying that product status sync failed? how to solve this thanks

Replies 2 (2)

Marybob
Explorer
54 0 4

When you sync products after you set up Checkout on Facebook and Instagram, you might have product publishing errors. If your products are missing information that Facebook needs, then you see a warning in the Products section on the Overview page of the Facebook channel. When a product has errors associated with it, you need to resolve those errors before you can try to sync the product again with the Facebook channel.

banned

SinKnight6
Visitor
1 0 0

I’m having the same issue but when I click on it, it doesn’t tell me what exactly is wrong or what the error is so I’m just here left without knowing what to do. Were you able to fix it if so how ?