Why is my website saying “something went wrong”

Solved
Casseethebrand
Visitor
1 0 0

IMG_5066.png

Accepted Solution (1)
Summer
Shopify Staff
Shopify Staff
1217 312 200

This is an accepted solution.

Hey, @Casseethebrand! Welcome to Shopify Community!

 

We’ll need to access your account in order to investigate this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, our support team will be happy to continue assisting you. Please visit our Help Center to create a support request.

 

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Summer | Social Care @ Shopify 
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Replies 2 (2)
Summer
Shopify Staff
Shopify Staff
1217 312 200

This is an accepted solution.

Hey, @Casseethebrand! Welcome to Shopify Community!

 

We’ll need to access your account in order to investigate this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, our support team will be happy to continue assisting you. Please visit our Help Center to create a support request.

 

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Summer | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

aera-community
Tourist
3 0 0

Hi @Summer 

Should I create a ticket for my similar problem as well?

https://aeraberlin.com/discount

https://aeraberlin.com/discounts

 

I already posted under another topic.