Re: Regarding Speed score of my website

Why is my website speed score only 33?

58 0 3

Dear Members, I am facing another big issue and I need help in it. The speed score of my website is showing as 33. Which is kind of not-acceptable for my client and I am in big pressure. Can you guys look and see whats wrong, because I mean the theme is not overloaded but still I am very afraid whats wrong and I need to fix this somehow. Please do help a brother out. Thank you.

Replies 7 (7)

Shopify Staff
2051 268 242

Hi @harrygoat1218,


Thank you for reaching out to the Community! I'm happy to provide some assistance with improving your site speed, to ensure this gets resolved. 


To get started, I've gone ahead and made a couple suggestions that may help. There are 4 main reasons customers will experience slow loading times including: 


  • Too many apps trying to load at one time: The more apps that are running at once, the longer the loading times will be. Determine if you really need all those apps and If you're not using them at all, then you should remove them.
  • Theme customizations: When you edit or customize themes, file sizes can increase and affect your store speed. If you have a heavily customized theme, this may be something to take into consideration. 
  •  Image sizes: The larger the image size and the more videos and slideshows you display, the longer it will take to load. We also have a great blog article with 10 Must Know Image Optimization Tips
  • The end-user/customer browser, device, and internet connection: This is something you won't have control over of course, but it is good to keep in mind. 


Additionally, I recommend checking out our Improving Your Online Speed Score document as it touches on a few more tips and suggestions. If you are using a Free Shopify Theme, we may be able to investigate further to provide basic performance improvements. You can learn more about the support available, in our Support For Themes document. 


You may also consider hiring a Shopify Expert. They are trusted third-party agencies and freelancers that work to help improve your business! To learn more, you can check out our Expert Marketplace


Please let me know if there's anything else I can assist with. 

Blair | Shopify 
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58 0 3
58 0 3

Brother actually the mobile version is causing issue, and I cannot pinpoint what is the problem with Mobile. Can you have a look please. Like is it the image dimensions or like whats wrong here.

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58 0 3

Sir I wanted to update, the desktop site is working brilliant. But for mobile its a disaster. Can you please see like whats making it this much worse.

Shopify Partner
1317 233 268

Hi @harrygoat1218 


This is Noah from PageFly - Shopify Page Builder App



Loading time of pages depend on many different factors:
Content on the page, e.g.
A. Number of elements added on the page (and heavy elements like slideshow, tabs, accordions, etc.)
B. Number of nesting levels added on the page (many elements inside each other.)
C. Media content added on the page (images, gifs, videos, etc.)
D. Custom code added on the page (whether CSS, JS,Liquid,HTML.)
E. Number of products added on the page via whether Product List or Product Details element.
Number of apps installed on the Store (that will normally install a script code on the main Theme file which applies the 'app' script on all pages meaning their scripts will be loaded on all pages even though if they are not used on all pages .)
It can also depends on the server where the page has been hosted.
Also it can depend on the user device/network visiting the page.


Hope this can help you solve the issue 


Best regards,

Noah | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!

PageFly - #1 Page Builder for Shopify merchants.

All features are available from Free plan. Live Chat Support is available 24/7.

58 0 3


Sir if you can have a look also.

The mobile version is causing the pain. Can you see what on mobile is making it slow?

The desktop version is fine.