Why is our domain name showing as SSL pending and can we still launch?

[amyandsimone]

Why does it say SSL Pending on our domain name? Are we able to launch whilst it says this? Is this why we're not able to view our online store? Thanks

[PageFly-Kate]

Hi @amyandsimone ,

This is Kate from PageFly - Landing page builder

The "SSL Pending" message on a domain name typically means that the SSL (Secure Sockets Layer) certificate for the domain is in the process of being issued or renewed. Until the SSL certificate is fully issued and installed on your website server, the website may not be fully accessible, and visitors may receive a security warning when trying to access it.

You may need to check with your website hosting provider or SSL certificate issuer to get more information on the status of your SSL certificate. Once the SSL certificate is fully installed, your website should be accessible and secure, and visitors should be able to view your online store without any issues.

Hope my answer will help you.

[Emily]

Hi, @amyandsimone.

Thank you for reaching out, and thank you, @PageFly-Kate, for your help!

How long has it been since you added this domain to your site? SSL pending can show up to 72 hours, although it is usually shorter than that. 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon,