Why is the item price showing double at checkout?

Why is the item price showing double at checkout?

ShopElectSelect
Excursionist
12 0 4

Price is showing double when i click on the item as well as in the checkout section. I don't know what to do. Someone please help!

 

 

 

Screenshot 2024-01-03 3.10.55 AM.png

 

Replies 8 (8)

PaulNewton
Shopify Partner
7722 678 1626

Hi @ShopElectSelect check your current formatting settings

 https://help.shopify.com/en/manual/markets/pricing/currency-formatting 

Contact paull.newton+shopifyforum@gmail.com for the solutions you need


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ShopElectSelect
Excursionist
12 0 4

This doesn't help i don't know if it's coding that's wrong or something else!

ShopElectSelect
Excursionist
12 0 4

Anybody with specific knowledge on why this is happening please help! throwing random solutions isn't working. I tried everything but it's not working.I believe its coding! Thank you

PaulNewton
Shopify Partner
7722 678 1626

 note: /cart IS NOT the checkout , avoid using these terms interchangeably.

If it's showing on the site and /checkout it pretty much has to be the currency settings.
If double prices are showing in the shopify hosted /checkout process contact shopify support directly.

 

If by "checkout" you mean the cart, but the issue DOES NOT show in /checkout then it probably is a theme issue.

If this issue is new either restore a backup if you have one, or try a new theme install if you haven't customized your theme much.

If you or an app changed theme files try a file rollback https://help.shopify.com/en/manual/online-store/themes/theme-structure/extend/edit-theme-code#roll-b... 

 

If you need the theme debugged then fixed then then contact me by my email for services.
Contact info in forum signature.
ALWAYS please provide context, examples: store url, theme name, post url(s) , or any further detail in ALL correspondence.

 

Good Hunting.

Contact paull.newton+shopifyforum@gmail.com for the solutions you need


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ShopElectSelect
Excursionist
12 0 4

My theme is Dawn and the url to my store is below. I can't figure out what's wrong.

 

https://shopelectselect.com/

 

SaucySouls
Tourist
10 0 0

My theme is also Dawn. I have just updated to Dawn 13 and still the double price is displayed at checkout. Grrrr 

SaucySouls
Tourist
10 0 0

Hi Paul.

Ive just done what you said. my currency codes is on. should this be off?

Im wondering why, just in the last week that this has happened. I have changed nothing in my settings. 

SaucySouls
Tourist
10 0 0

Hi Paul. 

Im having this exact problem. did you get yours sorted? I have tried everything to fix this.Screenshot_18-2-2024_62538_saucysouls.co.jpeg