Why isn't my edited footer image showing up?

Why isn't my edited footer image showing up?

DHRUVEN
Tourist
25 0 2

I HAVE EDITED MY FOOTER, BUT THE CHANGES ARE NOT VISIBLE. I HAVE ADDED MY LOGO IMAGE IN THE FOOTER BUT WHEN I AM TRYING TO VIEW THE CHANGES I HAVE MADE ITS NOT VISIBLE

Replies 9 (9)

osamafarooqi71
Shopify Partner
259 22 45

Hello @DHRUVEN, would you like to share your store URL so I can check on your behalf.

 

Regards,

Osama Farooqi

 

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DHRUVEN
Tourist
25 0 2
osamafarooqi71
Shopify Partner
259 22 45

Thank you for sharing this, can you please share any screenshots where you're adding the image to the footer? On your store, I don't find any image as you stated.

 

Regards,

Osama Farooqi

Shopify Theme Developer | Contact me | Hire expert
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DHRUVEN
Tourist
25 0 2

IMG_4695.jpeg

DHRUVEN
Tourist
25 0 2

I HAVE SHARED 2 IMAGES, THE ABOVE ONE SHOWS THE ONE I WANT

AND THE BELOW ONE IS THE PAGE WHICH IS CURRENTLY VISIBLE (WHICH I DONT WANT)

osamafarooqi71
Shopify Partner
259 22 45

Hello @DHRUVEN , you can easily achieve this, simply add one Image and then below the Brand information block. Then add the required image and the Brand information on theme settings under "Brand information". Please don't forget to save the settings and it should look the same as you mentioned above.

If this does not show as mentioned then please hire an expert who can check and fix that for you.

 

osamafarooqi71_0-1690899204561.png

 

 

Regards,

Osama Farooqi

Shopify Theme Developer | Contact me | Hire expert
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osamafarooqi71
Shopify Partner
259 22 45

I checked you're using the Dawn theme, and if you're using this then if you add the image on the footer then it should show up like this in the picture.

 

After edit:

Please make sure you save the files in customizer before checking and leaving, thank you.

 

osamafarooqi71_0-1690898547935.png

 

 

Regards,

Osama Farooqi

Shopify Theme Developer | Contact me | Hire expert
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- Was your question answered? Mark this as Accepted Solution
DHRUVEN
Tourist
25 0 2

Okay, but on my website their is no image at all showing in my footer. Please suggest the solution

Thanks

yasmineb
Excursionist
21 0 6

this is happening to me too