All things Shopify and commerce
Facebook commerce account not approved, I've tried almost every option available to fix this issue.
Please help.
On Shopify
On Facebook
On Facebook Commerce Manager
You will need to contact Facebook support for further assistance as only they can review your Commerce account. You can access the live chat service by visiting this link while logged into your Facebook Business Manager account.
Once fixed, I would also recommend reviewing our Facebook Sales Channel Troubleshooting post as the post will guide you through all the required permission in order to connect your Facebook account to your Shopify store.
Trevor | Community Moderator @ Shopify
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I have the exact same issue and have contacted facebook support numerous times and they can't seem to help me resolve this. I've sent screenshots of my business manager account and a video screenshot of the set up process. Just wondering if you were able to get your issue resolved finally?
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