Why isn't my slideshow functioning properly?

wanburd13
New Member
4 0 0

hello, my slideshow isn't working. I've set it to automatic and the images are not too big I've tested out using the free sample pictures and the slideshow still doesn't work, please help 

Replies 6 (6)

Kaner
Shopify Partner
12 2 2

Hi @wanburd13 

Can you provide a URL for your shop?

 

Solved? Please do not forget to mark as solution
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Questions? info@kanertuncel.com
wanburd13
New Member
4 0 0

PageFly-Theodor
Shopify Partner
595 78 92

Hi @wanburd13 ,
This is Theodore from PageFly - Shopify Page Builder App.
For solving the problem about the Slideshow Isnt Working, let’s try this solution:

 

The first things to check are that you have at least two properly sized images (recommended 1920x1080 pixels) in the slideshow, and try clearing your browser's cache and cookies. Also, try viewing the slideshow in a different browser, as browser compatibility issues can sometimes cause problems. If the slideshow still doesn't work, your Shopify theme may be outdated and need updating to the latest version. Shopify slideshows depend on the theme code to function, so an outdated theme can prevent the slideshow from working correctly. Updating to the current theme version may resolve the issue. In summary, check your images, clear your cache, try a different browser, and update your Shopify theme to troubleshoot a problematic slideshow


I’ll be so happy if my suggestion can help to solve your problem. If you have any further questions, please feel free to tell me.
Best regards,
Theodore | PageFly

Please let me know if it works by giving it a Like or marking it as a solution!


PageFly - #1 Page Builder for Shopify merchants.


All features are available from Free plan. Live Chat Support is available 24/7.

wanburd13
New Member
4 0 0

thanks for the reply, I've checked everything you mentioned and I've even changed each picture's dimensions and it's still not working 

PageFly-Theodor
Shopify Partner
595 78 92

Can you provide a URL for your shop?

Please let me know if it works by giving it a Like or marking it as a solution!


PageFly - #1 Page Builder for Shopify merchants.


All features are available from Free plan. Live Chat Support is available 24/7.

wanburd13
New Member
4 0 0