Why isn't my verification email for the email plugin arriving?

CalinaBoutique
Tourist
6 0 1

I am currently trying to verify my email to use the Shopify email plugin in order to send emails to my customer. My email is correct and I have checked every folder. The verification email says it has been sent but I never receive the email. Any help would be much appreciated

Replies 5 (5)
CalinaBoutique
Tourist
6 0 1
Hello, thank you for the insight, I have double checked spelling, I’ve been trying to get this verified for weeks now. The email hasn’t come through. I’m not sure what sender it would be coming from. However all other Shopify emails come through. I’m not sure what to do next.
CalinaBoutique
Tourist
6 0 1

I just checked and it is letter for letter. I’m confused as to why it’s not working. Is there a customer support chat or phone number that you know of?

CalinaBoutique
Tourist
6 0 1

Yes I have checked my Junk folder and searched for Shopify under all. I’ve also already added it to my address book. I’m using an Outlook email

tmyusuf
Tourist
15 0 1

 Hi, you can delete your old previous email from your inbox, or if your inbox is complete, please delete some emails. Then send verification again. Please try my process

Thanks
Yusuf
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CalinaBoutique
Tourist
6 0 1

I have tried all of the above to no avail