Why isn't Shopify collecting my municipal sales tax anymore?

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We just noticed that as of 4/1/24 Shopify is not collecting our municipal (city) tax of 2%. We are still liable for it so we are losing money with every sale. It is collecting our 4% SD state tax. The same problem is happening with a relatives Shopify store in the same town. We has Shopify Tax enabled which was charging us extra but it still wasn't doing it. Everything was fine before 4/1. We didn't change anything in our system. The problem has not been resolved after several attempts with Shopify support. Any ideas?

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