Why isn't the compare price displaying on my debutify theme cart?

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Why isn't the compare price displaying on my debutify theme cart?

Alex_238
Visitor
3 0 1

Hey guys I’m using the debutify theme and my compare price is not showing(only on the cart) any fix?

my store: https://vicxio.com/products/vicxio™-gps-waterproof-smart-watch?variant=46259144032559 

No password 

Accepted Solution (1)

Guleria
Shopify Partner
3514 707 988

This is an accepted solution.

Hello @Alex_238 ,

 

It works fine for me in product page too.

Thanks

- Drop an email   if you are looking for quick fix or any customization
- Email: [email protected]
- Try GEMPAGES a great page builder
- If you want to help me please PAYPAL

View solution in original post

Replies 4 (4)

Guleria
Shopify Partner
3514 707 988

This is an accepted solution.

Hello @Alex_238 ,

 

It works fine for me in product page too.

Thanks

- Drop an email   if you are looking for quick fix or any customization
- Email: [email protected]
- Try GEMPAGES a great page builder
- If you want to help me please PAYPAL

debutifysupport
Shopify Partner
128 17 54

Hi @Alex_238

I'd like to offer two potential solutions that might help resolve your issue.

 

The first option applies if you are operating within the EU territory. Shopify has recently implemented additional global settings to comply with new EU guidelines regarding the visibility of "before/after" prices (compare at price functions).

 

To address this, you can navigate to your Shopify Settings > Markets > Other Markets > Preferences and uncheck "Hide compare-at prices for European Economic Area (EEA) customers."

 

However, please be aware that it's crucial to consult your legal counsel to ensure compliance with the laws in both your region and the region in which you sell.

 

The second option involves a potential conflict between the theme and the Best Currency Converter app. If you are indeed using the app, you will need to make adjustments in the code editor.

 

Specifically, go to the Snippets folder and open the product-template.liquid file. Look for the IDs #ProductPrice and #ComparePrice, which are currently <spans>. Change them to <divs>.

 

By implementing one of these solutions, you may be able to resolve the issue you are facing.

 

Should you have any questions or require further assistance, feel free to reach out. 

Thank you for choosing Debutify!
Technical Support Team | Debutify CORP
Notonlytea
Visitor
1 0 0

Hello @Alex_238 

 

I have same issue but i could now to find  product-template with my themes, please help.

debutifysupport
Shopify Partner
128 17 54

Hi @Notonlytea 

Are you using the Debutify theme? You can use the code editor's search bar. The file is listed under the Snippets folder. 

debutifytechsup_0-1703624496443.png

 

Thank you for choosing Debutify!
Technical Support Team | Debutify CORP