Solved

Why isn't the discount appearing on pre-ordered bundles?

Miap
Visitor
3 0 0

We have four bumdles, each with three items, the same three items just differnt sizes, or material. 3 show pre order with no discount applied even though we have put it in,  and one is correct and had the discount we want shown, all the settings look the same, we cant figure out what we are doing wrong. 

Then the discount appears to disappear also now too 

Please help

Accepted Solution (1)
jam_chan
Shopify Partner
897 23 180

This is an accepted solution.

You can submit a ticket to the Shopify Customer Support

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Replies 6 (6)

jam_chan
Shopify Partner
897 23 180

Which bundle app are you using? If you're using the Shopify Bundles app, you have to report to the Shopify Bundles app team. Other developers are not familiar with this new app. 

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Miap
Visitor
3 0 0

Hi Jam_chan

Thanks for that, how do I report it to them? 

 

jam_chan
Shopify Partner
897 23 180

This is an accepted solution.

You can submit a ticket to the Shopify Customer Support

BYOB - Build Your Own Bundles, SPO - SEO App to research keywords & edit social link preview

ylmk1
Visitor
3 0 0

Which Bundles app are you using to allow-pre-orders? And which pre-orders app? The Bundles App I am using does not allow pre-orders to be set.

 

Thanks!

Miap
Visitor
3 0 0

We were trying to use the Shopify bundles app, and never got it to work with our Theme which we thought was a shopify one but found out it wasnt, Shopify doesnt support non shopify themes and the designer never replies to several attemepts to contact them regarding it, very frustrating. I hope you find a solution

ylmk1
Visitor
3 0 0

Yeah super annoying - can't seem to find a bundles app that integrates with a pre-order app!