Why was my ecommerce account disabled and how can I reactivate it?

rosiyavo
Visitor
3 0 0

Hello, I created my shopify page with my limited company. But my account was closed. How can I reactivate it?

 

violation: Section 7 

Replies 4 (4)

kaiyaa
Excursionist
178 13 19

Hello @rosiyavo 


Have you got any mail from shopify support about this

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rosiyavo
Visitor
3 0 0

There is only an e-mail saying that they are closing the store. What should I do?

kaiyaa
Excursionist
178 13 19

Can you share a Screenshot what you receive from them.

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rosiyavo
Visitor
3 0 0

Hello My Store,


After reviewing your information and website minikona.com, we have determined that you are in violation of Section 7 of the Shopify Acceptable Use Policy and we are therefore unable to support your business. We are terminating your account in accordance with our right in Section 14.3 of Shopify Terms of Service.

Thank you,

Shopify Risk

 

this is mail text