Why was my gazebo selling website suddenly closed?

[Liammorris]

I’ve been working for 3 days all day to create a website to sell GAZEBOs and this morning I have woken up to a email saying shopify have closed my store because i violated the AUP policies, now have any of you read them policies, child exploitation, selling of danger weapons, literally the worse things you can do. im selling garden gazebos and not only the at I have no even published yet. What the hell is going of ? 

been on live chat and they haven’t a clue they said it’s under review when the email clearly says it’s closed down. 

[Liammorris]

on top of that they have send i can appeal by filling out this form they sent me on email yet it’s impossible to fill out because the first and last name are impossible to click into. What is going of with shopify in ready there closing peoples accounts down for no reason whatsoever all over?

[PageFly-Theodor · Accepted solution]

Hi @Liammorris ,
This is Theodore from PageFly - Shopify Page Builder App.

Shopify closed your gazebo store due to a possible misunderstanding. Here's what to do:

1. Appeal the closure via email, explaining you sell gazebos and the store isn't published yet.
2. Contact Shopify Support by phone or email for further clarification.

Best regards,
Theodore | PageFly

[Liammorris]

Hi 

I’ve tried to email them back and they send me and email to the support centre which is impossible to find my topic… 

[SC18]

No, Shopify will not give you any reply. I have submitted it 3 times, but there is no reply. It is as calm as a pool of dead water. This makes people feel very uncomfortable. I also clearly stated that if the materials are not enough, I can provide other materials for assistance. When I submitted it for the second time, I submitted more information to prove that I am legal. But there is still no reply. Shopify is the biggest scam