Re: Shopify billling

Why won't my credit card work for Shopify billing?

Sleekbyshanz
Visitor
2 0 4

My Shopify account is saying 'too many attempts to add a credit card'' and my bill payment is not being deducted, my store has closed and my business has shut down, can someone let me know how to resolve this as soon as possible?

Reply 1 (1)

Maz
Shopify Staff (Retired)
1254 132 201

Hey, @Sleekbyshanz!

 

Thank you for reaching out, and I'm sorry to hear that you're experiencing issues with setting up your billing.

 

If you're seeing the error message "too many attempts to add a credit card," it means that the system has reached its limit for the number of attempts to add the information. To resolve this issue, I recommend reaching out to our live support team here, who can reset the attempts for you and help you complete the billing setup process.

Additionally, if your store is showing as unavailable, our support team can assist you with this as well. Please note that our team here on the forums does not have access to your account or store, so it's best to contact our live support for assistance.

 

 

Maz | Social Care @ Shopify 
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