Why won't my product size option change in the title?

Why won't my product size option change in the title?

Jordyhaas
New Member
8 0 0

IMG_0027.jpeg

Hello. I hope someone can help me. I received SCV import file from my supplier, also with the variants but the problem is if i select the option, in this case the size of a product it dont change in the title. Please check the picture i hope someone can help me out or there is some sort of app fore this. 

Replies 4 (4)

Victor
Shopify Staff
2611 236 566

Hi @Jordyhaas,

 

Thank you for reaching out. Am I right in thinking that you're importing these CSV files into your admin? Are you importing products that are already present in your admin? If so, you'll need to make sure that you're choosing the option to overwrite existing products when doing so, otherwise product details such as the title will not change:

 

01-31-96891-70537

Victor | Social Care @ Shopify 
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Jordyhaas
New Member
8 0 0
Hi Victor, no i use the app: GoGetters (gogetters.nl) for uploading the
products in my store. And no, i dont have any double products in the store
cause the app dont upload same products. I dont know what to do anymore.
Hope u can check it out. Thnx Victor!
Jordyhaas
New Member
8 0 0

Hi Victor, no i use the app: GoGetters (gogetters.nl) for uploading the products in my store. And no, i dont have any double products in the store cause the app dont upload same products. I dont know what to do anymore. Hope u can check it out. Thnx Victor!

Victor
Shopify Staff
2611 236 566

Hi @Jordyhaas,

 

Right, thank you. If that's the case, I'd recommend contacting GoGetters directly as you're using their services to import products into the store. They should be able to advise why the product titles aren't updating using their import system.

Victor | Social Care @ Shopify 
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