Why won't my store link to snootydarling.com due to missing AAAA records?

SnootyDarling
Visitor
1 0 0

My Shopify store won’t link to snootydarling.com because they say my AAAA records support it but I checked hostinger and I don’t have those records at all. I pointed to the right IP and edited the CNAME perfectly.

Reply 1 (1)

Victor
Shopify Staff
2513 230 534

Hi @SnootyDarling,

 

I did a public lookup for your domain and can see that a second A record appears to be present for your subdomain:

 

10-42-40636-28288

 

The only A record you want attached to your domain is the one above (23.227.38.65). I'd recommend checking your domain settings again and seeing if you can find the highlighted record in order to remove it.

 

If you cannot find it, please contact your domain host directly and ask them to assist with this. 

Victor | Social Care @ Shopify 
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