Wrong amount of orders

Wrong amount of orders

mar3lon
Visitor
1 0 0

I just opened my shop for my clothing brand, i have 10 ordered items in which i can count, but at the too where the orders & ordered items appear its not the right amount! Does it take time for it to update or ???

Reply 1 (1)

SealSubs-Roan
Explorer
496 34 45

Hi @mar3lon !

 

You might want to do some troubleshooting steps first such as, using a different device, switching to a different browser, clear your cookies and cache, or use a different internet connection for example, use mobile data instead of wi-fi. If all done and the issue still persists, you might want to reach out to Shopify support team as there might be an account or system issue going on.

Roan
Please let me know if it works by marking it as a solution!
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