Wrong email app connected

[revaliacreation]

Hi,

I’ve just set up my shop and I needed to email someone, when i click the email button it takes me to my phones default email app, but i need to link it to my gmail app instead, does anyone know how to change this? 

[shahrozbabar5]

Hi @revaliacreation, it seems you are trying and accessing it from your mobile application, can I know which mobile type or model are you using? so I can better accommodate you

[revaliacreation]

Hi,
I’ve got an Iphone 13 pro max so apple shopify app 🙂

[shahrozbabar5 · Accepted solution]

For iPhone (iOS):

Open Settings: Go to Settings on your iPhone.

Find Gmail: Scroll down and select Gmail.

Default Email App: Tap Default Mail App.

Set Gmail: Choose Gmail from the list.

After setting Gmail as your default email app, links to email addresses should open in Gmail instead of the default email app.

[shahrozbabar5]

it will definitely resolve your issue, please mark my answer as solution