You are about to update Facebook is this safe?

ElementDesign
Tourist
5 1 0

Reading through each drop down on the request to update and sync Facebook with shopify, there are some concerns allowing facebook to access all the requests for information.

Financial, customer details etc.  Is this a standard update function?  

 

0 Likes
Shay
Shopify Staff
Shopify Staff
350 69 70

Hi @ElementDesign 

Thank you for reaching out to the community forums and sharing your concerns about what information Facebook is able to access about your customers and your business.

To better help you understand why these requests are being made, are you able to share a screenshot showing where you are seeing this prompt and what the specific requests are? Depending on what areas it wants to access it could be related to Instagram Checkout or allowing customers to purchase through your online shop. I'm happy to look into this with you!

Thank you,

-Shay

Shay | Support Advisor @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes