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shopify 504 gateway time-out nginx / Google Integration does not work

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GustavsEssenzen
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Hi, 

My website is really slow / the google integration does not load at all. 
Tried with multiple browsers & checked on shopifystatus, but no issues were found. 

Does anyone else experience this issue right now?

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Gabe
Shopify Staff
Shopify Staff
7458 1196 1936

Erfolg.

Hey @GustavsEssenzen 

That doesn't sound good! How long have you had this issue? Are you using any kind of Adware Blockers in your Browser (Google Chrome is the best browser to use as well)?

And what about your anti-virus app? Is that on Windows 10 and if yes, can you try using the Windows 10 Security app only?

And by "the google integration" - do you mean the Google Shopping Channel? Are you seeing the product status looping like the following example?

image.png

If yes, please try disconnecting and reconnecting it and that should fix it:

image.png

Regards,

Gabe

 

Gabe | Social Care @ Shopify
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 - Wurde deine Frage beantwortet? Markiere es als Akzeptierte Lösung 
 - Um mehr zu erfahren, besuche das Shopify Help Center oder den Shopify Blog

Lösung in ursprünglichem Beitrag anzeigen

1 ANTWORT 1
Gabe
Shopify Staff
Shopify Staff
7458 1196 1936

Erfolg.

Hey @GustavsEssenzen 

That doesn't sound good! How long have you had this issue? Are you using any kind of Adware Blockers in your Browser (Google Chrome is the best browser to use as well)?

And what about your anti-virus app? Is that on Windows 10 and if yes, can you try using the Windows 10 Security app only?

And by "the google integration" - do you mean the Google Shopping Channel? Are you seeing the product status looping like the following example?

image.png

If yes, please try disconnecting and reconnecting it and that should fix it:

image.png

Regards,

Gabe

 

Gabe | Social Care @ Shopify
 - War meine Antwort hilfreich? Klicke Like um es mich wissen zu lassen! 
 - Wurde deine Frage beantwortet? Markiere es als Akzeptierte Lösung 
 - Um mehr zu erfahren, besuche das Shopify Help Center oder den Shopify Blog