Can't download course templates from First Day to First Sale, any ideas?

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Can't download course templates from First Day to First Sale, any ideas?

nogirlsallowed
Tourist
3 0 1

Hello. I am taking the First Day to First Sale course. It says you can download the courses templates, like the "competitor research template", but when I try, it takes me to Google Docs and says I don't have permission to download them... I then request access and absolutely nothing happens.  And there's nowhere else I can find to download the courses paperwork.  I chatted with support who gave me no answers. It's so frustrating it makes me not want to use Shopify! Anyone have any ideas for me?  

Accepted Solutions (2)

JasonH
Community Moderator
200 58 111

This is an accepted solution.

@nogirlsallowed 

 

Thank you for bringing your question to the Community. 

 

I can confirm the issue has been updated. Please feel free to try access when you have a moment. 

 

If you're still having a hard time downloading the template, kindly log out of Academy and sign back in to refresh the link. 

Jasoh | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog


View solution in original post

JasonH
Community Moderator
200 58 111

This is an accepted solution.

Hi @Pult,

 

Thank you for bringing your question to the Community. 

 

You can click on the arrow icon in the top right corner to unfold the details. The download link(s) can be found under Free Resources.

Screenshot_2024-05-02_at_12.53.30PM

 

If you have any further questions along the way, feel free to post in the Education and Certification board.

Jasoh | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog


View solution in original post

Replies 3 (3)

JasonH
Community Moderator
200 58 111

This is an accepted solution.

@nogirlsallowed 

 

Thank you for bringing your question to the Community. 

 

I can confirm the issue has been updated. Please feel free to try access when you have a moment. 

 

If you're still having a hard time downloading the template, kindly log out of Academy and sign back in to refresh the link. 

Jasoh | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog


Pult
Visitor
1 0 0

Hello JasonH , I have enrolled to that course and now i just do not see the option to download those files at all, can you please check on it, or you can download it after the completion, but it was told that you will get access to it after you sign up for it. Thank you

JasonH
Community Moderator
200 58 111

This is an accepted solution.

Hi @Pult,

 

Thank you for bringing your question to the Community. 

 

You can click on the arrow icon in the top right corner to unfold the details. The download link(s) can be found under Free Resources.

Screenshot_2024-05-02_at_12.53.30PM

 

If you have any further questions along the way, feel free to post in the Education and Certification board.

Jasoh | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog