Foundations: Introduction to Working With Merchants quiz - impossible to pass?

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Foundations: Introduction to Working With Merchants quiz - impossible to pass?

bamboom
Shopify Partner
12 2 13

Has anyone managed to pass the 'Foundations: introduction to working with merchants' quiz for the partner certification?

I must have done this about 50 times today, and just can't get 10/10. It's even got to the point where I've been logging my answers in excel to try and figure out what I've got wrong. I've gone through each question with the learning materials and got the exact answer they specify, but still can't get 10/10.

Has anyone else passed this? I'm wondering if there's an issue with the quiz answers. It doesn't help that in one of the previous quizzes it asks 'which plan gives you a 10% referral' - when the plans all give you 20%!. So I don't have a lot of faith that there isn't another issue with one of the questions/answers.

Just interested to see if anyone has completed it. I'm not looking for the actual answers, just curious if anyone has got a completion on it yet?

 

Accepted Solution (1)
bamboom
Shopify Partner
12 2 13

This is an accepted solution.

OK, so I figured out the issue! One of the questions does indeed have the answer wrong!

MODERATOR EDIT: We've removed the incorrect, and correct answer. 

SHOPIFY SUPPORT - CAN YOU PLEASE GET THIS INFO OVER TO THE MAGICAL SHOPIFY QUIZ GODS - So that no one ends up in doom spiral of trying to pass this damn quiz! Thanks 😉

View solution in original post

Replies 14 (14)

ThomKnepper
Shopify Partner
188 30 69

Hi!

 

You're probably still making a mistake somewhere, because I've finished the course and have the badge. Yes, it is a very annoying one and there is one or two awnsers that don't seem logical, but it's definitely doable. 

Best wishes,
Thom Knepper - Athom.Agency
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- Was your question answered? Awesome! Please Mark it as an Accepted Solution
bamboom
Shopify Partner
12 2 13

Good to know thanks! I guess I need to log my answers for longer in Excel to get the magic formula 🤣

bamboom
Shopify Partner
12 2 13

This is an accepted solution.

OK, so I figured out the issue! One of the questions does indeed have the answer wrong!

MODERATOR EDIT: We've removed the incorrect, and correct answer. 

SHOPIFY SUPPORT - CAN YOU PLEASE GET THIS INFO OVER TO THE MAGICAL SHOPIFY QUIZ GODS - So that no one ends up in doom spiral of trying to pass this damn quiz! Thanks 😉

TyW
Community Manager
458 68 1220

Thanks @bamboom (and @ThomKnepper for your feedback too)!

This has been shared with the team for review 

TyW | Online Community Manager @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

sadiehoran
Shopify Staff (Retired)
3 0 1

It's me - Shopify Quiz Goddess reporting in - we are investigating this issue and will make the update if necessary. Please reach out to support if you have any additional questions or concerns - https://help.shopify.com/en.  In the future if you could please refrain from publicly sharing answers to assessment it would be appreciated! 🙂 

To learn more visit the Shopify Help Center or the Community Blog.

bamboom
Shopify Partner
12 2 13

Hi quiz goddess! 😉 

Thanks for coming back to me. Whilst I didn't want to share that publicly, I felt I had to as it could be stopping people passing.  There is one other one I've spotted that needs a tweak too - can you let me know how to contact you. There doesn't seem to be any direct link on the above help page to report issues with the quiz.

I've just finished the certification, so I'll add the feedback on there as well though.

I found the whole course and quizzes really useful though, even when I've been doing shopify sites for customers for several years, so much more you can do that I wasn't aware of.  Other than the frustration of the 2 questions not accepting the right answer and me wanting to throw the laptop out of the window in a full blow man-strop, it's been really well done 😉

TyW
Community Manager
458 68 1220

Congratulations @bamboom on finishing the certification!

Thank you for offering to share feedback as well which can be provided using this form.

Please include as much detail as possible and if clarification is needed the team will reach out.

 

Thanks again!

TyW | Online Community Manager @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

bamboom
Shopify Partner
12 2 13

Thanks, I've filled that in.

Riverpanda
Shopify Partner
1 0 1

I agree. I can't get past this part. I'll take the answers!!! 😊

shazalyn26
Visitor
1 0 0

I have been banging my head against the wall on this one! I too, made a document and have checked the questions to what I think is the correct answer from the course materials.  I can't get over 8/10 to show correct. 🤔 I am looking to offer my clients an option, besides the popular open-source solution, which is far more complicated. I'll never get back the 2 hours I spent trying to pass this quiz. Not sure it's worth it, tbh. If I can't get the foundation quiz to pass how will I ever become a partner???

JasonH
Community Moderator
200 58 110

Thank you, @shazalyn26, for putting in the effort to learn with us. I get how frustrating it can be after re-trying for a few times.

 

As we cannot discuss answers publicly, feel free to send your feedback using this form. Please provide with the detailed context, and our team will be able to assist you.  

 

 

The Foundations Certification is set to empower Partners with knowledge about working with Shopify merchants. It's not mandatory nor a prerequisite for becoming a Partner.

 

 

To get started, you can check out our tutorials on Walkthrough of the Shopify Partner Program

Jasoh | Community Moderator @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog


sadiehoran
Shopify Staff (Retired)
3 0 1

We have changed the passing score to 90% as a response to this and other feedback. Please reach out to support in the future if you have any questions or concerns! https://help.shopify.com/en

To learn more visit the Shopify Help Center or the Community Blog.

bamboom
Shopify Partner
12 2 13

Brilliant thanks!

raunakhajela
Shopify Partner
1 0 1

I am having the same issue and even after trying the quiz more than 20 times, I am not able to make it pass 80% 😞

This is so frustrating.