How can I move an exam to a different account?

[yh63935]

I purchased an exam on my other Shopify account, but wanted to use it on this one instead. How can I transfer it over to the other account (I saw another post regarding this issue, but it didn't say how). Thanks!

[JasonH · Accepted solution]

Hi @yh63935 

Thank you for bringing your Certifications question here. 

I have forwarded your request to the course team and will keep you updated once we have more detail. 

Edit: I can confirm this request has been complete. Please review your profile when you have moment. Thanks!

[JasonH · Accepted solution]

Hi @yh63935 

Thank you for bringing your Certifications question here. 

I have forwarded your request to the course team and will keep you updated once we have more detail. 

Edit: I can confirm this request has been complete. Please review your profile when you have moment. Thanks!

[yh63935]

The exam still hasn't been transferred.

[JasonH · Accepted solution]

@yh63935 

Please kindly sign out of the Shopify Academy and try logging back in. This will refresh the profile and display the updated information for you.