How can I update my profile name in Shopify Academy?

yh63935 · ‎03-13-2024

Hi, currently my name in Shopify academy is not my legal name and I wanted to add my legal name, along with my preferred name onto there for when I take certifications. I have changed the name on the shopify admin settings, but it didn't reflect in Shopify academy. How can I change this/does it matter what name you have on?

JasonH · ‎03-18-2024

Hi @yh63935

I can confirm that the name change on Admin will automatically reflect on your Academy account.

Could you log out of Academy and try logging back in to confirm the change?

If the name stays the same, please let me know. I'd be glad to investigate further with you.

JasonH | Community Manager

I help coordinate and curate Community content. Reach out if you have content idea!

View solution in original post

JasonH · ‎03-18-2024

Hi @yh63935

I can confirm that the name change on Admin will automatically reflect on your Academy account.

Could you log out of Academy and try logging back in to confirm the change?

If the name stays the same, please let me know. I'd be glad to investigate further with you.

JasonH | Community Manager

I help coordinate and curate Community content. Reach out if you have content idea!

How can I update my profile name in Shopify Academy?

How can I update my profile name in Shopify Academy?

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