A place for conversations about ecommerce learning and development on Shopify, and our educational hubs like Shopify Academy.
Hi everyone,
Good day. We’re about to launch our website (theoutdoorarmory.com) and we would love to hear your insightful thoughts about having a dedicated e-mail for our Shopify website.
Currently, we are using theoutdoorarmory@gmail.com as our e-mail for our Shopify account. Our worry with that are two things: (1) the auto-generated replies for orders and e-mail blasts for newsletter subscribers would come off as unprofessional because they would be sent from a Gmail account, and (2) having a dedicated business domain e-mail would benefit us internally in the long term.
That said, would you please tell me if my above-mentioned worries are valid? If yes, which domain e-mail provider would you recommend?
We are eyeing on subscribing to Google Workspace which has dedicated domain e-mail address such as support@theoutdoorarmory.com . Moreover, we would benefit from shared cloud space.
Please tell me your thoughts.
Thanks in advance,
Outdoor Armory
Your above above-mentioned worries are absolutely valid. Using a business email domain not only increase your sending reputation to showcase your professionalism and bulding trust with customers, but also enhance the email deliverability rate which can avoid the emails to land spam box and improve the open-rate. If you consider a long-term option, business domain/ a dedicated e-mail domain is a must-have.
There are several domain providers are outstanding in the game like Godaddy, Namecheap, Shopify, ect. Google workspace is also a good option.
I hope my opinion will be helpful.
Best,
Esther
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