Re: google sheet access denied

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Why can't I access the Google sheet in the Customer Value Optimization course?

Malek_Okan
Visitor
2 0 3

In Boost Sales with Customer Value Optimization course, Intro to business evaluations section, there is a link to download a spreadsheet which I don't have access to! The message indicate that I need a permission to access the file i.e. switch my gmail logged in account.

Accepted Solution (1)

JasonH
Community Manager
284 74 247

This is an accepted solution.

Hi @Malek_Okan

 

Thank you for reaching out with your question.

 

I've checked and can see the permission is set as open to anyone who has the link. However, in a case when a member uses alternative email to log in their Google account, it may take some additional setup with Google. Our course team is aware of this and has submitted a request to address it. 

 

In the meantime, feel free to download the attached CSV file for your learning purposes. You can import it into your preferred spreadsheet application, make edits, and use it for your learning needs. 

 

We appreciate your understanding and cooperation! 

 

 

JasonH | Community Manager

I help coordinate and curate Community content. Reach out if you have content idea!

View solution in original post

Replies 3 (3)

JasonH
Community Manager
284 74 247

This is an accepted solution.

Hi @Malek_Okan

 

Thank you for reaching out with your question.

 

I've checked and can see the permission is set as open to anyone who has the link. However, in a case when a member uses alternative email to log in their Google account, it may take some additional setup with Google. Our course team is aware of this and has submitted a request to address it. 

 

In the meantime, feel free to download the attached CSV file for your learning purposes. You can import it into your preferred spreadsheet application, make edits, and use it for your learning needs. 

 

We appreciate your understanding and cooperation! 

 

 

JasonH | Community Manager

I help coordinate and curate Community content. Reach out if you have content idea!
Malek_Okan
Visitor
2 0 3

Thanks a lot @JasonH for the swift and useful response.

JasonH
Community Manager
284 74 247

No problem, @Malek_Okan!

If you have any further questions along the way, feel free to reach out.

JasonH | Community Manager

I help coordinate and curate Community content. Reach out if you have content idea!