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Certification Exam Discount doesn't work

EricJ312
Visitor
1 0 1

I received a certification exam discount to use before May 1, 2024. I went to use the discount code today, April 30 and the discount code appeared to apply to the regular price of the exam. However when I proceed to payment on the next screen through the Stripe checkout in the Shopify Academy, the discount did not apply. Can someone from Shopify provide a refund for the discount not applying? Thanks.

 

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Accepted Solution (1)

JasonH
Community Moderator
184 51 90

This is an accepted solution.

Hi @EricJ312

 

Thank you for reaching out to the community. 

 

I've contacted the course team and can confirm that a refund has been issued for the difference. You should see it reflected on your credit card within the next 5 business days. 

 

Thank you for your understanding. 

Jasoh | Community Moderator @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog


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Reply 1 (1)

JasonH
Community Moderator
184 51 90

This is an accepted solution.

Hi @EricJ312

 

Thank you for reaching out to the community. 

 

I've contacted the course team and can confirm that a refund has been issued for the difference. You should see it reflected on your credit card within the next 5 business days. 

 

Thank you for your understanding. 

Jasoh | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog