Solved

Why is the partner certification exam link not working?

hammadkhurshid
Visitor
1 0 0

Hey, 
I want to take Shopify Partner Certification exam but the exam link is not working, it says: 

Page Not Found

The requested URL was not found on this server.

Screenshot below:

Screenshot 2023-12-10 041126.png

 

 

Accepted Solution (1)
JasonH
Community Moderator
184 51 90

This is an accepted solution.

@LucaSaulo 

 

Thank you for sharing the error page you're seeing. 

 

We have identified this as a known technical issue, and our course team is actively working to resolve it. We appreciate your patience and understanding during this process.

 

To ensure visibility for updates, I am marking this reply as a solution. Thank you again for your cooperation. 

Jasoh | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog


View solution in original post

Replies 7 (7)

Liam
Shopify Staff
2731 302 777

Hi Hammadkhurshid,

 

I'll check with the academy team internally on this issue, but in the meantime what browser are you using? 

Liam | Developer Advocate @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

AurelioBenedi
Shopify Partner
2 0 1

Not sure if I gopt the same problem as @hammadkhurshid  , I'm using Chrome browser.

 

I would like to take the exam soon but blocked all the weekend and still waiting... anyone could help here?, any other contact-support (email, help center...)?

 

Thanks in advance.

AurelioBenedi
Shopify Partner
2 0 1
Hello, the url to the Foundations Certification is returning a 404 error, https://academy.shopify.com/foundations-certification-exam , I paid for the exam and I would like to try the exam today but it's impossible, can you help me, please?.
AurelioBenedi_0-1702215937062.png

 

Best regards.
 

JasonH
Community Moderator
184 51 90

Hi @hammadkhurshid,

We appreciate you bringing this matter to our attention.

 

@AurelioBenedi, thank you for taking your time and providing additional context regarding this matter.

 

I know how it may feel when things are not working as they're expected to be. We have notified our course team. They are aware of this and are currently addressing the error. I will keep you updated on any further developments in this thread.

 

Thank you for your understanding and cooperation.

Jasoh | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog


LucaSaulo
Shopify Partner
2 0 1

I'm having difficulty taking the Foundations Certification test, I made the payment and when I went to take the test the page was blocked.
"Page Not Found"
Nor the button that was on the page where the content is no longer available, I need to fulfill this demand to progress my work.

JasonH
Community Moderator
184 51 90

This is an accepted solution.

@LucaSaulo 

 

Thank you for sharing the error page you're seeing. 

 

We have identified this as a known technical issue, and our course team is actively working to resolve it. We appreciate your patience and understanding during this process.

 

To ensure visibility for updates, I am marking this reply as a solution. Thank you again for your cooperation. 

Jasoh | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog


LucaSaulo
Shopify Partner
2 0 1

Sure, it's a pleasure to help, but how am I going to do the evaluation?