Abandoned Checkouts by region?

Abandoned Checkouts by region?

theregos
Shopify Partner
3 0 0

Is there a way to setup a second Flow that triggers only when an Abandoned Cart is detected outside of a particular country, such as Denmark?

 

In Abandoned Checkouts, it lists the region where each one comes from, so I wanted to find a way to tap into that to email these users that we offer alternate shipping solutions - any suggestions? I can't figure out which would be the correct environment value to use when performing this check in Flow. Thank you!

Replies 5 (5)

paul_n
Shopify Staff
1778 195 416

You could look at the customer's locale (customer / locale)

Paul_N | Flow Product Manager @ Shopify
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theregos
Shopify Partner
3 0 0

Customer locale is by default set to Denmark, so all the customers have that in their profile so the flow fails as it would send it to basically anyone, irrespective of them being outside Denmark or not. 

paul_n
Shopify Staff
1778 195 416

I confirmed that there is no field available currently for this. 

Paul_N | Flow Product Manager @ Shopify
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pierrewebdev
Shopify Partner
89 5 17

Hey @theregos I was doing some research on abandoned cart and checkout recovery and came across your post. Since Shopify Flow doesn't let you send out abandoned cart and checkout emails by region. What did you do to solve this problem? 

If you need help with your Shopify Store, send me a DM or checkout out my website: https://codethatconverts.com
paul_n
Shopify Staff
1778 195 416

This has nothing to do with Flow, but with email. If you want to segment by region, then check a variable related to the region and send a different email. 

Paul_N | Flow Product Manager @ Shopify
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- Need Flow help? Check out our help docs.
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