Accessing info re: bounced transactional emails?

Accessing info re: bounced transactional emails?

amanda-91
Shopify Partner
84 0 48

I want to be able to unsubscribe, tag, etc customers with bad email addresses or who report order emails as spam.

 

Is there some way to build a trigger, or even access a list anywhere of bounces / spam-reports for transactional customer notification emails?

 

These would be the order-related emails like order confirmation, shipping updates, etc (the stuff from "notification" templates).

 

I'm able to find this info for Shopify Email newsletter campaigns in a report but not sure if it can be accessed in Flow. I'm not aware of ANY way to view this data for order-related emails, I don't think it's even indicated in the order's timeline if an email bounces or otherwise has deliverability issues.

Reply 1 (1)

paul_n
Shopify Staff
1167 143 275

I don't believe that any of that data is currently accessible via the public APIs that Flow uses.

Paul_N | Flow Product Manager @ Shopify
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