Automated email for specific collection purchases

[pacificshop]

Is there a way to send an automated email to a customer who purchases from a specific collection with the flow app? I can't figure it out, the FLOW app is not user friendly at all and very confusing. 

[heddykhalifa]

Hey Pacificshop,

Heddy from Gameball: Loyalty Program & VIP here!

Yes, you can send automated emails using Shopify Flow for customers who purchase from a specific collection, though it can be a bit tricky. In Flow, you'll need to create a workflow where the trigger is "Order Created" and then set a condition to filter the collection by using line item properties like "Product Collection." Then, you can add an action to send an email using a compatible email app like Klaviyo.