Can I add a custom customer metafield to an order using Flow?

[PinkProBeauty]

Is it possible to add a custom customer metafield value to the order using Flow? Is there another way to achieve this? 

Our CRM has to communicate with Shopify using existing customer identifiers. 

Thank you in advance. 

[paul_n]

It's possible to check a customer metafield value when an order is placed, yes. Where would you need to insert the value?

[PinkProBeauty]

Thank you for replying Paul! 

I need the value of the custom customer metafield to be inserted on the order itself. 

Basically I need my CRM to recognize the Shopify order came from that specific customer that has a pre assigned customer number by the CRM. We uploaded all of those customer numbers as custom metafields to the customer profilles, I just need whenever an order is created for that customer metafield to attach to the order so whenever it is exported, it will be visible on the spreadsheet to use as the common identifier. 

[paul_n]

So I don't know what fields your CRM imports. Also, you may run into an issue where the CRM imports the order before the order is updated. Currently, the three places you can add additional info to an order, via Flow, are the order note, order tags, or order metafields.

[PinkProBeauty]

We have to manually set the schedule for imports. I found the update order metafields, but I can't seem to get it to add the customer metafield. Could you assist further with this? I really appreciate your assistance. 

[Brett_Helium · Accepted solution]

@PinkProBeauty, to add a value to the order metafield you would want to use the following liquid code, making sure to use the appropriate namespace and key corresponding to your customer metafield.

{%- for metafields_item in customer.metafields -%}
  {%- if metafields_item.namespace == "NAMESPACE"
    and metafields_item.key == "KEY" -%}    
      {{metafields_item.value}}
  {%- endif -%}
{%- endfor -%}

  
Also make sure to use an appropriate metafield type for the data you are trying to add.

Here's an example screenshot: https://share.heliumdev.com/7KuW9YA4

[PinkProBeauty]

This worked like MAGIC! 

Thank you so much. We're also Helium customers as well 🙂 

[Brett_Helium]

Using Liquid in Shopify Flow can definitely be a bit tricky, but I'm glad to hear that worked for you!

And thanks for using our apps, we're always glad to hear that 😁

[rohit-world]

Please help me fixing this problem

i am trying to update a metaField of order on order creation using customer metafields 

there is a metafield already in customers i want to assign that with orders.

[gr_trading]

Hi @PinkProBeauty 

You can use the below code to implement the same

{% if customer.metafields.register.company != blank %}
<input type="text" name="attributes[crm_attribute]" form="cart" value="{{customer.metafields.register.company}}" />
{% endif %}

customer.metafields.register.company is metafield name replace it with your value.

Hope this will help...

[paul_n]

This is asked for Shopify Flow. I think your solution here is to customize the checkout liquid.

[gr_trading]

no this is a cart page modification.

Please refer the below article for more details

https://shopify.dev/docs/themes/architecture/templates/cart

[PinkProBeauty]

Thank you! I will have IT try this method momentarily. 

[PinkProBeauty]

Where exactly do I need to put this code? It's giving me an error when I add it to the cart.json 

[gr_trading]

main-cart-footer.liquid

[paul_n]

Flow just launched improved metafield support, which makes it easier to find and use metafield data in Flow: https://changelog.shopify.com/posts/shopify-flow-access-typed-metafields