Shopify Flow is an ecommerce automation platform that enables you to automate tasks and processes within your store and across your apps.
Hi,
We are using automation for our "WinBack" emails, but like to check if or if not the user have visited our site after a "Wait" period...
Anybody here that now how to make this on a Winback flow that starts the Trigger: Order fulfilled
Hope you can help 🙂
Thanks
Jacob
Great question! In your WinBack email flow, you can check whether a customer has visited your site after the "Wait" period by using Shopify Flow along with Shopify’s Customer Events or integrating Google Analytics/Facebook Pixel tracking.
Trigger: Order Fulfilled – This starts the flow when an order is marked as fulfilled.
Wait Action – Set a delay before checking if the customer has returned.
Condition: Check for Site Visit – Unfortunately, Shopify Flow alone doesn’t track site visits directly. However, you can use:
Customer Events in Shopify (if available in your store).
Tracking pixels (Google Analytics, Facebook Pixel, or Klaviyo) to tag users when they revisit.
Branching Logic:
If they visited → End flow
If they haven’t → Send WinBack email.
If you need a more tailored setup or automation workaround, I’d be happy to help! Let me know how you’d like to proceed.
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